USE CASES
Last-Mile Routing
Achieve accurate and efficient deliveries
Dynamic Route Planning
Handle orders in real time
Field Service Dispatch Planning
Accomplish more tasks every day
Territory-Based Route Planning
Tackling high order clusters efficiently
Reverse / Returns Logistics
Manage returns the right way
INDUSTRY SOLUTIONS
E-Commerce
Increase efficiency, reduce delivery costs, enhance your customer’s experience.
Home Services
Exceed customer expectation, serve more clients, improve SLA adherence.
3PL
Save man-hours, reduce operating costs, end-to-end automation.
Retail
Get omni channel fulfilment, reduce manual interventions, track operations effortlessly.
CPG & FMCG
Optimize retail fulfilment, reduce logistics cost.
Blogs
Industry trends, product updates, technology deep dives and more
E-Books
Long reads that capture the length and breadth of logistics
Case Studies
Our customer success stories
Bulletin
Our take on the news
Whitepaper
Deep dives into trends that matter
Videos
Watch Locus in action
Infographics
Trends and numbers at a glance
Glossary
Use this list of definitions to learn new concepts
API
Our API directory
COMPANY
About Us
Company, Team Locus, Contact and more
Customer Success
Clients worldwide trust Locus to optimize their supply chain
Careers
Work culture, Open positions, Job perks
Partners
Partner categories, How to Partner with us & more
Trust & Security
Built on Data Security, Privacy & Compliance
Newsroom
News, Announcements and Press Releases
What is Failed Deliveries?
When a courier driver tries but fails to deliver the parcel to the customer, it is known as a failed delivery attempt. The assigned courier leaves a note for the customer letting them know about an unsuccessful delivery. Increased operational costs and dissatisfied customers burn a hole in the pockets of businesses and create distrust with customers. A failed delivery means an added cost to the total logistic operation—transportation, re-delivery time, additional time spent in storage and warehouse. Reason for delivery failure include:
First Attempt Delivery Rate FADR is a direct indication of the successful deliveries made in the first attempt. A high FADR means happy customers. It is aimed to reduce the cost of multiple deliveries, management personnel, and storage of packages. The aim of businesses should be to reduce failed deliveries and increase FADR.
It’s 4.35 by the time I come back. I see a note on my doorstep. No! Not that. Anything but that. But alas! It is the infamous ‘Sorry; we missed you’ note. The best-case scenario for me from here is that my parcel is with my neighbour, and hopefully, they are in their house.
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