Smart home services
Since COVID-19, home service businesses are experiencing a new surge in consumer demand. Find out the most popular home services in the USA, and what’s in store for the industry in 2022.
Home maintenance and gardening services
Home cleaning and house help services
General handyman services
Interior decorating services
Pool and fountain care services
Electrical and plumbing services
In-home healthcare and diagnostic services
On-demand personal grooming services
On-demand electronic device repair and maintenance services
Packing and moving services
Smart home services
Energy installation and management services
In-home optical services
In-home financial and banking services
On-demand tailoring and alteration services
On-demand vehicle repairs and maintenance services
Care and companionship for the elderly
In-home pet care services
| Challenges home service businesses face in the last-mile | What customers expect from last-mile home service businesses | How Artificial Intelligence (AI) benefits home service businesses at the last-mile |
|---|---|---|
| Catering to customers’ preferred time slots | Services at their preferred time slots | Improves quality of scheduling services and task management |
| Dynamic on-demand scheduling of tasks | Real-time service fulfillment for dynamic demand | Smart allocation of services that reduce customer rescheduling and cancellation rates |
| Dealing with last-minute service requests | Fast and seamless service fulfillment | Improves productivity of executives to handle ad-hoc and regular service requests |
| Difficulty to clearly and effectively communicate the status of home service tasks | Quick and effective omni channel communication on the status of home service | Improves efficiency of ground-level field staff and elevates the transparency for customers |
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